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Santo Domingo – Descripción: Ability to make independent decisions based on established guidelines Ability to effectively handle complex technical customer issues in an independent, timely and efficient manner while maintaining quality standards for customer satisfaction Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquiries Must be able to prioritize work, manage time effectively and work successfully in a fast paced, multi-faceted environment Must be able to adhere to an assigned work schedule, must be dependable and punctual Will acquire and retain multiple product range knowledge Responsible for answering incoming emails and offering troubleshooting links/guides/directions on all products High level aptitude in written communication, written conversational and English comprehension skills Be capable of working independently with minimal Supervision. Be able to type more than 35 WPM Other duties as assigned …