Vista de conjunto

Flores – Departamento de Flores – 1+ Years of Contact Center experience (Phone and Email Support) in resume. – Proven English and Portuguese verbal and written fluency skills. – Proven Ability to process and respond to phone calls and emails received from authors. – Work with customer service manager in documenting process flows. – Route issues and bugs that need engineering expertise to the development teams. – Should be willing to work over the weekends. Author Central allows verified authors to create an account where they can claim their titles and add rich content that will appear on a customer-facing Author page. Author pages link to their books’ Detail pages, and vice versa. The Author Central Specialist will be the front line interface between Amazon and authors. Opportunities await strong candidates looking for a fast growing, dynamic, challenging, innovative, and fun work environment. – Demonstrated experience of at least 1-3 years in a front line role requiring email, voic…