Vista de conjunto

JPMorgan Chase – Buenos Aires – The Production and Infrastructure Management team is responsible for technical support of production application and Infrastructure. The team handles all support requests, incidents, issues, tickets and business continuity activities, to ensure flawless and quality delivery of services to end users. This is a critical role requiring a highly dedicated individual who can take ownership and provide procedural and technical support to various teams and internal/external stakeholders. This role has the responsibility of handling day to day issues, working hand-in-hand with application development, infrastructure, business users and implementation teams. Additionally, this role has responsibility to set the direction and action for support during major incident management or will escalate to senior management. This role is in 24/7/365 highly available, on-call environment. This role is in a high-pressure environment and demands a dynamic individual with excellent communication, strong ana…