Vista de conjunto

Hilton – Puerto Rico – USA – Positivamente paraíso! The iconic Hilton Caribe is looking for a guest service guru to join in leading their outstanding front office team! An Assistant Director of Front Office assists in supervising the Front Office Management and Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. The Assistant Director of Front Office will report into the Director of Front Office and oversee a team of 4 Front Office Managers, 1 Reservations Supervisor and 35 hourly union team members at this spectacular 652 room resort. What will I be doing? As Assistant Director of Front Office, you will assist in supervising the Front Office Management Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Director of Front Office is responsible for managing the first impressions of our Guests and, therefore, must perform …