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Fiserv – Heredia – Job Title Business Process Analyst Consultant Job Purpose What does a great Business Process Analyst Consultant do? As a Business Process Analyst Consultant you will be driving continuous improvement culture change through best practice sharing, vocal advocacy and visible hands-on leadership. You will be involved in ensuring that defined and planned process are properly followed by projects/services in GS Costa Rica, impacting the quality of products we deliver to our customers. Essential Job Responsibilities: To perform consulting activities for assigned projects/services, including gap assessments against defined processes To provide trainings to project team members on Global Services – Quality Management System processes and other topics as required To defining and creating processes, which meet the requirements of appropriate Quality processes complying with the Quality Standard / Framework selected by the organization To identify, implement and track improvement op…