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Western Union – Santa Ana, San José – Business Process Improvement Leader – Santa Ana, Costa Rica Are you passionate about improving customer experience and driving business process improvement initiatives? Are you interested in joining a dynamic, cross-functional team within a global FinTech company? Join Western Union as Business Process Improvement Leader. Motivated by our values: purpose driven, globally minded, and trustworthy & respectful We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen. Better requires process, discipline, and simplification We’ll be looking for you to actively develop and deploy improvements to our customer experience by driving omni-channel, cross-functional business process improvements across the entire customer journ…