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Teleperformance – Panama City, FL – BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do: Responsible for all customer inquiries and questions Provide excellent customer service at all times Follow up to customer inquiries by taking specific action in a timely manner Troubleshoot equipment and system problems Problem solve to help customers resolve issues on first call Enters data from customers into various software programs Appropriately communicate with upset customers to resolve their inquiries Thrives as a team player in a fast-paced, high-energy, change-oriented environment Participates in additional training courses when needed Performs other related duties and assignments as required and as assign…