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Homeschool Spanish Academy – Antigua Guatemala, Sacatepéquez – Homeschool Spanish Academy Inc. in Antigua Guatemala is looking for customer focused individuals to join our team and be the voice of our brand. As a Care Team Specialist and Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization. A Care Team Specialist and Technical Support Representative is part of a supportive, Customer Service oriented team that: – Provides top notch customer service. – Engages in real-time troubleshooting with customers to resolve technical issues. – Educates HSA customers about our programs. – Maximizes opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience. At HSA, we require: – At least one year of experience in an office environment working in Customer Service or other relevant work. – A native English speaker or 100% proficiency (C2 level) with a high Spanish language level. – An academic background in business, …