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DHL – Guatemala City – Commercial Manager DHL Express Guatemala Ref: req82388 Role: Commercial Manager Overall Role Purpose: Responsible for Driving TDI growth (TDI SPD, RPD, Market Share), Strengthening Customer Loyalty and Retention, and Creating a High Performing Sales Organization to meet and exceed DHL Express Guatemala revenue and profitability growth targets. Main Responsibilities: Builds and executes strong commercial plans aligned with our Focus strategy, regional/country priorities and market opportunities to aggressively Grow DHL International (TDI) Business: – Aggressively drives customer acquisition, ensuring strong plans to win the SME market (Small & Medium Enterprises) – Ensures there is a lead management process in place to ensure sufficient amount of suspects customers fed into the sales channels pipeline – Develops and implements a comprehensive channel strategy to efficiently cover the market making it attractive and easy for customers to do business with DHL, including …