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Amazon – Bogotá DC – At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an exceptional manager and analyst who is passionate about the Customer Experience, who thinks/acts globally, and who has the ability to contribute major innovations in the industry to join us as Customer Service Operations. The ideal candidate will possess both an optimization background that enables him/her to manage quantitative planning and a demonstrated ability to think broadly and strategically about customer service initiatives. He/she will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. The successful candidate will: · Create best capacity plans for business by managing trade-offs between Customer Experience/Servic…