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Blu Selection – Barcelona – Job Description: The Company. This French BPO company works with reputed worldwide brands and keeps growing at a fast pace. For several of their partners (such as Air France, ManoMano, Drivy), they are looking for highly motivated German customer care specialists to join their young and international team in Barcelona (Poblenou area). This dynamic bunch of French, Spanish, Italians, Germans and Nordics professionals is the key point of contact between the client and the customers. The Job. You will be in charge of the customer relations with the members by replying to their requests via email, chat and on the phone. Key aspects of the role include: – Advising customers about the products – Providing professional and friendly client support – Responding to inquiries and finding suitable solutions to customers’ issues – Ensuring quality and professional service – Ensuring high level of customer satisfaction Requirements: The Profile. – You are a native German speaker …