Vista de conjunto

Alorica – Montevideo – Offer support through phone to customers who have questions, concerns about booking, Be the voice of the brand, help the customer on their hotel´s reservations and keep up a strong relationship between our clients and their customers Requirements: • High School Diploma • Familiarity with Windows • Proficient in English both, written and oral level. Responsibilities: • Respond to requests and calls from customers related to specific products. • Identify and respond to customer’s needs based on designated procedures of account/client. • Track call related information of each call received for auditing and reporting purposes. • Provide support and assistance as needed. • Up-sell to customer upgrades as necessary. • Offer and sell benefits to add to a client´s account. Palabras clave: Teletrabajo – Call Center – Call Center…