Vista de conjunto

Uber – Mexico City – The Driver Access team is the driving force at Uber focused on every aspect of getting drivers safely, efficiently, and compliantly on the road. What You’ll Do Identify different processes within our drivers’ funnel with an opportunity for improvement and optimize them to ensure full compliance and operational excellence Constantly revisit the different processes that have been automated using coding platforms such as Python to ensure they are running efficiently and make the necessary changes according to our POCs/business’ needs Use data to build dashboards and outline different opportunities to help the Access team take more data-driven decisions Partner with key stakeholders in the CommOps team to ensure that the different support processes that involve Access are world-class, up to date, and clear from a support agent perspective Lead tough conversations with the Product team to influence the prioritization from their side of the different products that will have an impact…