Vista de conjunto

Soltel – Madrid – We seek to incorporate an ITSM EXPERT into our team of professionals in Madrid. · Requirements: -Act like other ITSM and Monitoring Expert. -Identify Chapter members in Squads (even other than his) -Create and facilitate chapter members meeting to exchange ideas, get help on challenges and discuss new technologies -Help and coach chapter members which needs him -Act as a «servant leader» · Field and level of qualification: -Fluency in English (spoken and written) · Experience: -Minimum 3 years defining and implementing ITSM processes in complex corporate environments. · Specific technical knowledge and skills: -Knowledge and experience on one or more of the following technologies: ·Strong Knowledge of Service Now or other ITIL Based applications, ITIL v3 foundations, lean IT v3 ·Minimum of 3 years’ experience in areas such as IT processes analysis and implementation. ·Proven and demonstrated analytical skills. ·Proven and demonstrated communication and presentation …