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Kohl’s – Lima – Job Description Summary Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl’s customers. Uses the latest technology to guide the operations team to be flexible, fast and accurate. Job Description ACCOUNTABILITIES Delivers the highest level of customer service supporting Kohl’s «Yes We Can» culture through effective problem solving Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders Evaluates and assesses workforce needs, able to lead work efforts and direct team members Advocates and executes all Kohl’s customer service programs Follows Kohl’s best practices and standards Effectively uses Kohl’s tools and technology to plan, communicate and share information with team members QUALIFICATIONS REQUIRED Ability to lift 50 pounds on an occasional to frequent basis Ability to spend up to 100% of work time standing or moving…