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Equifax – Heredia – The Global Consumer Services Supervisor is responsible for all day-to-day efforts of an assigned group of employees: Job Distribution, Schedule adherence and attendance compliance, assure compliance on the workload; plan and execute on required staffing needs and dedicatedly provide coaching and feedback when required. Duties include, but are not limited to: Motivate and encourage the team to develop their potential. Building sense of ownership within the employees and resolving employee issues, if any. Encouraging, supporting, and motivating actively the team members. Look constantly for development as well as continuous improvement for the entire team. Monitoring, organizing, and mentoring team on a day-to-day basis. Ensure that the employees follow their schedules, company policies and instructions properly. Maintain day-to-day effective contact with Business Owners. Contribute to the service improvement efforts of the team and implement changes in a positive way. Build …