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Ciudad de México – At American International Transportation Network Company, providing world-class customer support to riders and driver partners is a core feature of our product experience. Delivering this caliber of support isnt easy – it takes leaders who can understand American International Transportation Network Companys operations, adapt to our constantly changing business, and help solve problems where no solution currently exists. Were looking for an all-star business leader to grow and manage our Business Process Outsourcing (BPO) contact center network supporting LATAM. As the Head of Vendor Operations for LATAM, you will be responsible for defining site and vendor strategy, and managing contact center vendor relationships, including vendor governance, service delivery, contract administration, and risk mitigation and control. The right person is ready to make tough data-backed decisions in a high-stakes, high-speed environment, and is a strong people leader you are passionate about deliverin…