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Plantronics – Tijuana, BC – Job Family (type of work) Manages new product introduction and production support engineering for a specific product or group of products after transfer from design to in-house or outsourced production. Interfaces with design, process, test, reliability and manufacturing engineering to solve product issues and production problems. Develops and sustains process improvements to reduce production costs and increase yields. Job Level (level of work) Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally. Normally receives detailed instructions on all work. Typically requires no previous professional experience….