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24-7 Intouch – Guatemala City – About 24-7 Intouch 24-7 Intouch is a global customer care and technology company, providing value-driven solutions for over 19 years. Using the most advanced technology, 24-7 Intouch’s customizable customer care platform uses insights to build loyalty and increase revenue for their partners. 24-7 Intouch takes pride in developing top to bottom brand alignment for partners while delivering exceptional customer experiences. For more on our company culture, follow the link to Our Story – https://vimeo.com/177119191 About the Job We’re searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus’s overall strategic direction. This role will execute day-to-day operational activities including managing Key Performance Indicators (KPIs), managing Service Levels and coaching and recruiting Team Leaders. As Operations Manager, You Will… Ensure proper planning, staffing and direction of the operational functions Manag…