Vista de conjunto

Amazon – Costa Rica – Do you enjoy gathering feedback from customers and using it to advocate for change? Can you take large amounts of quantitative and qualitative data and create a compelling story that inspires leaders to improve? Can you leverage those insights to motivate teams to think creatively and out-of-the-box to build solutions that delight customers? Then the Program Manager, Voice of the Employee position could be the right fit for you! We are seeking a customer-obsessed program manager to gather feedback from our employees, summarize findings, and introduce these findings to product and service delivery teams to enable customized solutions. Our customers include employees across the globe, the HR community that supports employees, and the teams providing HR services to Amazon. The role will require some travel (up to 30%) as we interact and engage with our customers to better understand Amazon’s varied and unique employee types. Job Responsibilities: · Voice of the Business: Develop and …