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Laureate Education, Inc. – Tegucigalpa, Francisco Morazán – Req Number 43807BR Job Category Technology External Job Description Quality Assurance Head – Global Testing Center GENERAL SUMMARY: The role oversees the processes involved in quality assurance operations held by the Honduras team, providing services to the Laureate’s global IT organization. The role leads initiatives oriented to create and constantly improve processes involved in quality assurance like defect management, regression testing, change requests testing, system integration testing, end to end testing and user acceptance testing, among others. This role requires high collaboration, communication, and negotiation skills to deal with cross-functional teams. A process improvement mindset paired with strong problem solving skills is a must. A love for data is mandatory, since decision making to improve processes should be driven by key performance indicators and valuable information. The candidate should show potential to become Quality Assurance Manager. ESSENTIAL …