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Nemak – Monterrey, N.L. – Business Unit / VP BU Mexico Position to which he reports Quality Manager Objective Manage complaints resolution processes and cost reduction for poor quality and customer care being the direct contact; through planning, organizing, securing and coordination of the activities of plant equipment and ensuring compliance to the quality system; to achieve the efficient resolution of complaints, reducing costs for poor quality and quality service/attention to clients. Main responsibilities Process management cost reduction for poor quality, Process management solution to quality Customer concerns, Maintain and improve compliance with the Quality System at Plant, costumer service. Profile requirements Education Metallurgical Eng., IQA, IIS Languages Fluent English Experience Quality (+3yrs), manufacturing, tooling Ford quality system requiremensts portal, Q1, MSA, QOS, 8D’s, … Core tools, GD&T (measurement, gages, dimensional reports) IATF internal auditor is a plus. Technical ski…