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Qualifacts – San Isidro, Lima – This position is based in our office in Lima and it’s a mix between development and business analysis, from a problem solving perspective (will not go directly to coding, for example). It will attend highly complex tickets from users in the US, which means that having a fluent English is a must. Provide with support to the system and to the end user, including solving issues (Tier 3) Make sure issues are appropriately documented Enables the review and analysis of business requirements, and the design of solutions for new and existing applications. Determine and gather the estimations of projects. Creates and maintain the design of specifications and solutions (functional and technical) to meet the project requirements. Identify and implement the most appropriate strategy. Follows all the required steps to implement and deploy a solution. Promotes a self-directed team environment. Cooperates with the team members of the project in the development, customer problems and securit…