Vista de conjunto

Four Seasons – Costa Rica – The Server (Añejo) position provides an expertly served beverage or dining experience; anticipating the guests’ needs and as an expert on the menu options. BASIC PURPOSE: Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. ESSENTIAL FUNCTIONS: 1. Describe the selection of food & beverage items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen or bar by using the hotel’s point-of-sales system; coordinate food timings; check completed orders with the guest’s original order; transport items, food & beverage or amenities, to the guest desired service area (restaurants, bar, pool, IRD, banquets) in a timely manner to ensure proper food quality. 2. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgentl…