Vista de conjunto

Faxily S.A. – Montevideo – ABOUT GURUS2GO: Founded in 2001, Gurus2go is a dynamic and growing provider of on-site technician support. Our client base ranges from small to enterprise size firms throughout North America. With over 7,000 qualified field engineers, our service team is dedicated to delivering outstanding customer service in all facets of on-site technology support. Our goal is to create a positive client and end-user experience, exhibit an experienced professional attitude, and strive to provide the best on-site services in the industry. RESPONSIBILITIES: – Build and manage the relationship between G2G and your assigned clients, to the benefit of both organizations and to ensure client satisfaction with G2G services – Effectively control, monitor, and support service delivery – Ensure service levels, methodologies. policies and procedures are adhered to on a consistent basis ESSENTIAL DUTIES AND RESPONSIBILITIES – Key responsibilities include the following; – Coordinate service requests (SRs) for on-…