Vista de conjunto

24-7 Intouch – Guatemala City – ABOUT US 24-7 Intouch is a global contact center & technology company that delivers innovative and value-driven customer service solutions across all industries via an omnichannel approach that includes voice, social media management, live chat, email, fraud, UAT, self- service, and back office administration. Using the most advanced technology in the industry, 24-7 Intouch’s customizable customer care platform allows their clients to use business insights to deliver lifetime consumer loyalty and increase incremental revenue. With over 19 years of experience, the 24-7 Intouch team takes pride in building a top to bottom brand alignment for partners to create exceptional customer experiences. For more on our company culture, follow the link to Our Story – https://vimeo.com/177119191 About the Job We’re changing the way people think about customer care, and we need your help! We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), e…