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NTT Data – Guadalajara, Jal. – At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a [[Helpdesk Associate]] to join our team in [[Guadalajara]], [[Jalisco]], [[Mexico]]. Answer technical support calls providing and escalating to other support groups Provide Support based on email generated request or reports. Document troubleshooting steps and detailed description of the customers incidents and requests. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. String written communication skills. Previous technical support experien…