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Heredia – The Web Content Administrator is responsible for managing the administration of website content work orders and performing various website content updates. Focused time management, exemplary customer service and problem solving skills as well as the ability to prioritize are keys to success in this position. The nature of the position also requires an ability to communicate clearly on a variety of different levels, both externally and internally. Roles associated with this position may include work order fulfillment, logging and support desk coordination, and updating web content or building sites for special projects. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential duties and responsibilities include the following. Other duties and responsibilities may be assigned as this role evolves. Process, manage and monitor and perform quality assurance on work orders Maintain a 99% (or higher) Service Level Agreement compliance Follow established web publishing processes Update pro…